Listening is an essential skill in all relationships, whether they be family, friends, professional or romantic. By being fully present and attentive to each other, communication flows better, improving the bond of trust and contributing to more authentic relationships.
Listening to the other person, showing respect and empathy, taking the time to be interested in their desires, needs, experiences, ideas and emotions fosters deeper and more harmonious bonds. In short, listening to another person contributes to their well-being and helps in building a caring community.
Contents
Key elements of active listening skills
Introduction to attitudes that contribute to being a caring listener (how to Be)
Presentation of listening techniques that help the person express what they are feeling (what to Do)
Discussion and exercises as a group and in small teams
Duration
2 hours
This conference is free and open to everyone!
For any questions or comments, please contact:
Mylène Vincent Coordinator of Listening Services and Custom Training Tel: (819) 823-5400, ext. 202